Career Opportunities

to join our growing team and be part of a technologically advanced company

We are constantly on the look out for talented and hard working individuals. We have built a very experienced, dedicated and dynamic team and are always happy to add the right people into the mix.

You can find all of our available vacancies below. If you think your experiences and skills match the requirements of a position, please send your CV to  quoting the position in the subject line.

All applications will be treated in the strictest of confidence.

We are looking for a Junior Help Desk Support candidate who will be responsible for providing support to the company employees and remote branch offices.

The position requires an energetic and mature individual who can work independently and add value to the team and company in general. The successful candidate will also be expected to provide regular after-hours on-call support.

Main Responsibilities

  • Excellent customer service professionalism and courtesy are a must, as is ability to adhere to industry knowledge standards) and communication skills (chat, email, phone, and in person).
  • Installing, maintaining, programming and testing networking hardware (wired and wireless, cabling, etc.).
  • Purchasing equipment
  • Setting up new users’ Workstations and accounts
  • Knowledge and experience with Layer 1-7 troubleshooting.
  • Knowledge and experience with SNMP protocol.
  • Experience with virtualization technologies such as VMware will be considered an advantage.
  • Experience with Active Directory, DNS and DHCP
  • Experience with Exchange or Office365 or Gmail Business
  • Experience with Monitoring Solutions (eg. Zabbix, Cacti, PRTG) will be considered an advantage.
  • Ability to utilize the trouble ticket system to log all requests and activities, including documentation of special requests and customizations considered important for future support.
  • Produce and update processes and support documentation.
  • Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions.
  • Communicate with internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to company requests.
  • Communicate changes, outages to appropriate contacts.
  • Escalate problems to the appropriate IS and business teams within the company or external vendors as required.
  • Keep current with industry products and technologies available for communications, (e.g. Internet services, protocols and networking equipment).

Key Requirements

  • BSc/BEng in Computer Science, Engineering, Electrical Engineering, Information Systems or any other relevant field.
  • Fluency in English and Greek (oral and written) is mandatory.
  • Must have integrity and strong communication skills.
  • Efficiency and ability to take responsibility and get things done.
  • A team player, and able to work with minimum supervision.
  • Able to work under pressure and meet tight deadlines.
  • After-hours on-call duties are part of this job.
  • Candidate should also be willing to prepare for Certifications.

Employment Conditions

Full-time, candidates must have the right to live and work in the EU.

Location

Limassol, Cyprus.

Benefits

  • Attractive remuneration package based on experience.
  • Excellent working environment.
  • 23 days’ annual leave.
  • Medical scheme.
  • Strong career development opportunity

How to Apply

Please send your CV to quoting “Junior Help Desk Support” in the subject.

We are looking for a System Administrator who will be responsible for providing first level network support, equipment maintenance and front-line customer support for all Telecom Systems under the Network Operations group.

The position requires an energetic and mature individual who can work independently and add value to the team and company in general. The successful candidate will also be expected to provide regular after-hours on-call support.

Main Responsibilities

  • Excellent customer service (professionalism and courtesy are a must, as is ability to adhere to industry knowledge standards) and communication skills (chat, email, phone, and in person).
  • Troubleshoot network/system issues across a wide range of firewalls, routers, switches, modems, wireless controllers, servers, and other devices.
  • Installing, maintaining, programming and testing networking hardware (wired and wireless, cabling, etc.).
  • Knowledge and experience with Layer 1-7 troubleshooting.
  • Knowledge and experience with SNMP protocol.
  • 3+ year of experience with virtualization technologies such as VMware.
  • 3+ years of experience with Active Directory, DNS and DHCP
  • 3+ years of experience with Exchange or Office365 or Gmail Business
  • 3+ years of experience with Monitoring Solutions (eg. Zabbix, Cacti, PRTG or Nagios)
  • Ability to utilize the trouble ticket system to log all requests and activities, including documentation of special requests and customizations considered important for future support.
  • Produce and update processes and support documentation.
  • Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions.
  • Communicate with clients and team members at regular intervals to ensure expectations are set and that appropriate attention is being paid to client requests.
  • Communicate changes, outages to appropriate contacts.
  • Escalate problems to the appropriate IS and teams within the company or external vendors as required.
  • Keep current with industry products and technologies available for communications, (e.g. Internet services, protocols and networking equipment).

Key Requirements

  • BSc/BEng in Computer Science, Engineering, Electrical Engineering, Information Systems or any other relevant field.
  • Fluency in English and Greek (oral and written) is mandatory.
  • Experience in Windows environment including Windows 2003/2008/2012 Servers and Linux Centos/RedHat/Ubuntu.
  • Must have integrity and strong communication skills.
  • Efficiency and ability to take responsibility and get things done.
  • Team player and ability to work with minimum supervision.
  • Able to work under pressure and meet tight deadlines.
  • After-hours on-call duties are part of this job.
  • Candidate should also be willing to prepare for Certifications.

Employment Conditions

Full-time, candidates must have the right to live and work in the EU.

Location

Limassol, Cyprus

Benefits

  • Attractive remuneration package based on experience
  • Excellent working environment
  • 23 days’ annual leave
  • Medical scheme
  • Strong career development opportunity

How to Apply

Please send your CV to quoting “System Administrator” in the subject.

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