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Career Opportunities

to join our growing team and be part of a technologically advanced company

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We are constantly on the look out for talented and hard working individuals. We have built a very experienced, dedicated and dynamic team and are always happy to add the right people into the mix.

You can find all of our available vacancies below. If you think your experiences and skills match the requirements of a position, please send your CV to  quoting the position in the subject line.

All applications will be treated in the strictest of confidence.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The position requires an energetic and mature individual who can work independently and add value to the team and company in general. The successful candidate will also be expected to provide regular after-hours on-call support.

Main Responsibilities

  • Excellent customer service (professionalism and courtesy are a must, as is ability to adhere to industry knowledge standards) and communication skills (chat, email, phone, and in person).
  • Ability to utilize the trouble ticket system to log all requests and activities, including documentation of special requests and customization considered important for future support.
  • Produce and update processes and support documentation.
  • Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions.
  • Communicate with clients and team members at regular intervals to ensure expectations are set and that appropriate attention is being paid to client requests.
  • Communicate changes, outages to appropriate contacts.
  • Escalate problems to the appropriate teams within the company or external vendors as required.
  • Setting up new ESXI Hypervisors, upgrading and maintaining with up to date firmware & drivers

Key Requirements

  • BSc/BEng in Computer Science, Engineering, Electrical Engineering, Information Systems or any other relevant field.
  • 3+ years of experience with virtualization technologies such as VMware is an absolute must.
  • Datacenter experience will be considered as a plus
  • VMware VSAN experience will be considered as a plus
  • Fluency in English (oral and written) is mandatory.
  • Experience in Windows environment including Windows 2008/2012/2016 Servers and Linux Centos/RedHat/Ubuntu.
  • Knowledge and experience with Layer 1-7 troubleshooting.
  • Knowledge and experience with SNMP protocol.
  • 3+ years of experience with Active Directory, DNS and DHCP
  • 3+ years of experience with Exchange or Office365 or Gmail Business
  • 3+ years of experience with Monitoring Solutions (eg. Zabbix, Cacti, PRTG or Nagios)
  • Must have integrity and strong communication skills.
  • Efficiency and ability to take responsibility and get things done.
  • Team player and ability to work with minimum supervision.
  • Able to work under pressure and meet tight deadlines.
  • After-hours on-call duties are part of this job.
  • Candidate should also be willing to prepare for Certifications.

Benefits

  • Attractive remuneration package based on experience
  • Excellent working environment
  • 23 days’ annual leave
  • Medical scheme
  • Strong career development opportunity

Employment Conditions

Candidates must have the right to live and work in the EU.

Location

Limassol, Cyprus

How to Apply

Please send your CV to quoting “System Administrator” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The Level-1 Technical Support team is responsible for providing first line support to company’s clients. The team is the initial point of contact for all incidents and requests that come through via chat, email or phone.

We are looking for Chinese speaking Level-1 Technical Support Agents, which will be part of the Level-1 global team. This is an entry position, reporting to the Head of the Level-1 team. The team member will be responsible for assisting clients, providing support and basic troubleshooting based on the information available on our Help Center.

Main Responsibilities

  • Handle incoming client requests via chat, email and phone for PrimeXM products and applications
  • Create a positive customer support experience, by handling requests in a timely manner while maintaining a professional attitude
  • Resolve or escalate any issues reported by clients, highlighted by monitoring system alerts or discovered during checks, in a quick and efficient manner
  • Follow the processes and procedures of the Level-1 department
  • Maintain a solid understanding of company’s offering and forthcoming releases

Required Skills

  • Native/Fluent Chinese speaker
  • Ability to communicate efficiently with clients, maintaining a positive and professional attitude
  • Ability to grasp technical and financial concepts quickly, based on the available training material
  • Able to work under pressure and handle emergency situations effectively
  • Excellent fluent written and spoken English, additional languages represent a plus
  • Flexibility to work on a rotating shift schedule
  • Analytical thinking and attention to deal
  • Results driven and self-motivated

Benefits

  • Attractive remuneration package
  • Excellent working environment
  • Strong career development opportunity with growth within the company and the fintech industry

Employment Conditions: Full-time

Location: Limassol

How to Apply

Please send your CV to quoting “Level-1 Technical Support Agent (Chinese)” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The Level-1 Technical Support team is responsible for providing first line support to company’s clients. The team is the initial point of contact for all incidents and requests that come through via chat, email or phone.

We are looking for Level-1 Technical Support Agents, which will be part of the Level-1 global team. This is an entry position, reporting to the Head of the Level-1 team. The team member will be responsible for assisting clients, providing support and basic troubleshooting based on the information available on our Help Center.

Main Responsibilities

  • Handle incoming client requests via chat, email and phone for PrimeXM products and applications
  • Create a positive customer support experience, by handling requests in a timely manner while maintaining a professional attitude
  • Resolve or escalate any issues reported by clients, highlighted by monitoring system alerts or discovered during checks, in a quick and efficient manner
  • Follow the processes and procedures of the Level-1 department
  • Maintain a solid understanding of company’s offering and forthcoming releases

Required Skills

  • Ability to communicate efficiently with clients, maintaining a positive and professional attitude
  • Ability to grasp technical and financial concepts quickly, based on the available training material
  • Able to work under pressure and handle emergency situations effectively
  • Excellent fluent written and spoken English, additional languages represent a plus
  • Able and willing to work on night shifts
  • Analytical thinking and attention to deal
  • Results driven and self-motivated

Benefits

  • Attractive remuneration package
  • Excellent working environment
  • Strong career development opportunity with growth within the company and the fintech industry

Employment Conditions: Full-time

Location: Limassol

Please send your CV to   quoting “Level-1 Technical Support Agent (Night Shifts)” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The retention agent will be responsible for maintaining an ongoing relationship with existing clients, ensuring that they remain trouble-free and keeping them updated regarding new releases and updates of current systems.

PrimeXM is looking for a customer service experienced individual who will be part of the retention team and of whom their professionalism will add value to the company.

Responsibilities:

  • Build strong and ongoing relationship with clients
  • Promote company’s new or updated services
  • Ensure the timely and successful delivery of our solutions according to customer’s needs
  • Provide customers with products and service information
  • Assisting clients with queries
  • Achieve objectives set by the company

Requirements:

  • A relevant Degree will be considered an advantage
  • Fluency in English is a must (both written and oral)
  • Previous sales experience in any field will be considered an advantage (sales training will be provided)
  • Results oriented and dynamic
  • Ability to work as part of the team

Benefits

  • Attractive remuneration package based on experience and performance.
  • Excellent working environment.
  • 23 days’ annual leave.
  • Medical scheme.
  • Strong career development opportunity.

Employment Conditions: Full Time

Location: Limassol, Cyprus

How to apply: Please send your CV to   quoting “Retention Agent” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

The Business Development Consultant will be responsible for generating new business through building relationships with potential clients, managing incoming leads effectively and in a timely manner and proactive leads generation.

Main Responsibilities

  • Grow the company’s client base
  • Responsible for meeting sales targets, processes and procedures of the department
  • Ensure that they meet monthly sales targets.
  • Coordinate with overseas branches to generate leads
  • Engage and work with external introducers, and maintain good relationships with partners
  • Prepare accurate sales documentation and product description of our services
  • Support marketing activities by attending trade shows, conferences and other marketing events
  • Implement sales strategies to keep the company’s offerings competitive and innovative
  • Maintain a solid understanding of the financial markets and Forex industry
  • Maintain a solid understanding of company’s offering and forthcoming releases

Required Skills

  • University degree in Business Administration or relevant field will be considered an advantage.
  • At least one year of experience at a relevant position
  • Knowledge of CRMs, lead management and cold calling
  • Ability to demonstrate a detailed understanding of solution selling
  • Ability to build relationships quickly and effectively
  • Ability to grasp technical and financial concepts quickly.
  • Great communication
  • Technical sales experience will be considered as an advantage.
  • Ability to grasp technical and financial concepts quickly
  • Strong organization skills, ability to prioritize different tasks quickly
  • Fluent written and spoken English any additional language will be considered an advantage
  • Results driven and self-motivated

Benefits

  • Attractive remuneration package based on experience and performance.
  • Excellent working environment.
  • 23 days’ annual leave.
  • Medical scheme.
  • Strong career development opportunity.

Employment Conditions

Candidates must have the right to live and work in the EU.

Location

Limassol, Cyprus

How to Apply

Please send your CV to quoting “Business Development Consultant” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

We are hiring several software developers and are inviting applications from experienced, seasoned professionals to develop cutting edge, web-based user interface tools and software for financial markets. We are a market leading financial technology provider for banks, brokers, and hedge funds. This opportunity provides continuous skills development, interesting projects, and career development in an expanding financial technology company.

Candidates should ideally have a background in computer science, or a closely related discipline. A “can do” professional attitude and an ability to learn quickly is crucial. A flexible attitude with an ability to multitask across different projects is essential.

Please note that we do not hire resumes; we hire people. If you believe that you would be a good fit for this role, you are still encouraged to apply.

Job Responsibilities

  • Developing trading systems, reporting, monitoring, internal modules, and risk management portals
  • Delivering reusable, maintainable, well-documented software while adhering to company code style policy
  • Working within time constraints to meet project deadlines

Required

  • Degree in computer science or a closely related discipline
  • 5+ years of experience working as a software developer
  • Strong C# and/or Java skills with a solid grasp of OOP, data structures and design patterns.
  • Strong JavaScript, HTML, and CSS knowledge
  • SQL/NOSQL database query experience
  • Fluent spoken and written English

Beneficial

  • Proficiency with frontend MVVM frameworks such as Vue, React, Angular, Knockout or similar
  • Experience with real-time web applications with high volume updates a bonus
  • Forex or other financial markets knowledge is advantageous

What we offer

  • Attractive remuneration package based on experience and performance
  • Excellent working environment
  • 23 days annual leave
  • Medical scheme
  • Strong career development opportunity

Employment Conditions: Full-time

Location: Limassol, Cyprus

Please send your CV to   quoting “Senior Software Developer” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

We are hiring several software developers and are inviting applications from both university graduates—or software developers at the beginning of their careers—looking to further advance their skillset by developing cutting edge, web-based user interface tools and software for financial markets with us. We are a market leading financial technology provider for banks, brokers, and hedge funds. This opportunity provides continuous skills development, interesting projects, and career development in an expanding financial technology company.

Candidates should ideally have a background in computer science, or a closely related discipline. A “can do” professional attitude and an ability to learn quickly is essential, as well as a flexible attitude with an ability to multitask across different projects.

Please note that we do not hire resumes; we hire people. If you believe that you would be a good fit for this role, you are still encouraged to apply.

Job Responsibilities

  • Developing trading systems, reporting, monitoring, internal modules, and risk management portals
  • Delivering reusable, maintainable, well-documented software while adhering to company code style policy
  • Working within time constraints to meet project deadlines

Required

  • Degree in computer science or a closely related discipline
  • University project experience, or up to 2 years commercial experience working with C#/.NET and/or Java
  • Understanding of OOP and data structures
  • Understanding of web technologies such as JavaScript, HTML, and CSS
  • Experience using SQL or NOSQL databases
  • Fluent spoken and written English

Beneficial

  • Any exposure to front-end MVVM frameworks such as Vue, React, Angular, Knockout or similar
  • Experience with real-time web applications with high volume updates a bonus
  • Forex or other financial markets knowledge is advantageous

What we offer

  • Attractive remuneration package based on experience and performance
  • Excellent working environment
  • 23 days annual leave
  • Medical scheme
  • Strong career development opportunity

Employment Conditions: Full-time

Location: Limassol, Cyprus

Please send your CV to   quoting “Junior Software Developer” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

We are hiring several software developers and are inviting applications from mid-level software developers to develop cutting edge, web-based user interface tools and software for financial markets with us. We are a market leading financial technology provider for banks, brokers, and hedge funds. This opportunity provides continuous skills development, interesting projects, and career development in an expanding financial technology company.

Candidates should ideally have a background in computer science, or a closely related discipline. A “can do” professional attitude and an ability to learn quickly is essential, as well as a flexible attitude with an ability to multitask across different projects.

Please note that we do not hire resumes; we hire people. If you believe that you would be a good fit for this role, you are still encouraged to apply.

Job Responsibilities

  • Developing trading systems, reporting, monitoring, internal modules, and risk management portals
  • Delivering reusable, maintainable, well-documented software while adhering to company code style policy
  • Working within time constraints to meet project deadlines

Required

  • Degree in computer science or a closely related discipline
  • 2-5 years of experience working as a software developer
  • Good C# and/or Java skills with a good understanding of OOP, data structures and design patterns
  • Good knowledge of JavaScript, HTML, and CSS
  • Experience using SQL or NOSQL databases
  • Fluent spoken and written English

Beneficial

  • Commercial exposure to front-end MVVM frameworks such as Vue, React, Angular, Knockout or similar
  • Experience with real-time web applications with high volume updates a bonus
  • Forex or other financial markets knowledge is advantageous

What we offer

  • Attractive remuneration package based on experience and performance
  • Excellent working environment
  • 23 days annual leave
  • Medical scheme
  • Strong career development opportunity

Employment Conditions: Full-time

Location: Limassol, Cyprus

Please send your CV to   quoting “Software Developer” in the subject.

PrimeXM is a leading Fintech provider focusing on providing cutting-edge liquidity aggregation, order routing and execution, ultra-low-latency connectivity, institutional grade hosting solutions and MT4/MT5 Bridging and White Label solutions.

We are currently looking for a bright, self-motivated support engineer to join our ever-expanding team of highly driven individuals at our Limassol office.

Responsibilities:

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades.
  • Setting up accounts for staff and troubleshoot any issues.
  • Identifying and resolving any issues our team members might be having.
  • Ensuring Anti-virus definitions are up to date and deployed across the office.
  • Patching of Cat5 network cables.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing office IT equipment and replacing parts.
  • Checking computer equipment for electrical safety.
  • Maintaining records of software licences.
  • Managing stocks of IT equipment and supplies.
  • Undertaking small to medium-sized IT projects.
  • Managing backups and backup rotation.

Secondary tasks and responsibilities:

  • External user support.
  • Creation and maintenance of documentation for all work and projects.
  • Keeping up to date with related technologies and trends.
  • Out of hours support & some weekend and nightshirt work might be required

Requirements:

  • BSc or MSc in Computer Science, Engineering, or a related technical discipline or equivalent experience.
  • Fluent spoken and written command of English is mandatory.
  • Strong logical, analytical and troubleshooting skills.
  • Experience in office IT systems management.
  • Must be a self-starter and have strong attention to detail.
  • Basic understanding of networking protocols and switching equipment.
  • Proven Windows systems administration.
  • Ability to demonstrate critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks.
  • Must work well under pressure.
  • Ability to multitask and work well in a team.
  • Strong Interpersonal and communication skills
  • Must have enthusiasm for continual learning

Benefits

  • Attractive remuneration package based on experience
  • Excellent working environment
  • 23 days’ annual leave
  • Medical scheme
  • Strong career development opportunity

Employment Conditions

Candidates must have the right to live and work in the EU.

Location

Limassol, Cyprus

How to Apply

Please send your CV to quoting “Junior IT Support Engineer”

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