PrimeXM’s network infrastructure was designed with a high degree of redundancy at each level: Routers, Switches, Servers, Firewalls and links between them. For each role a pair of devices is used, which operated in active-standby or active-active mode.
The running configurations of all the network devices are being backed up by utilising software which monitors devices configuration to maintain history of changes.
All the hardware devices (network & server) have been purchased with a 4 hours or next business day replacement from the manufacturer to ensure that any possible issues are addressed as soon as possible.
The ISO 27000 family of standards helps organizations keep information assets secure. Using this family of standards will help your organization manage the security of assets such as financial information, intellectual property, employee details or information entrusted to you by third parties. ISO 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS).
The ISAE 3000 assurance engagement has been executed in line with the SOC 2 Trust Services Principles and in particular for the Security, Availability and Confidentiality categories. Both audits were conducted by the PricewaterhouseCoopers (PwC) Cyprus – Risk Assurance department. The tests covered provision of the ISAE 3000 requirements for PrimeXM’s XCore software, its connectivity services – which include the cross-connect service – and hosting services.