At PrimeXM, we are looking for an energetic and results-oriented Business Development Manager to help us expand our global presence in the fintech industry. You will work with institutional clients worldwide, promoting our cutting-edge solutions, building strong relationships, and creating new business opportunities.

This is a full-time position based in Cyprus with a relocation package available.

Responsibilities

• Develop and close international B2B deals
• Promote PrimeXM’s core solutions: bridges, APIs, and FIX connectivity
• Build and maintain long-term relationships with institutional clients
• Understand client needs and liaise with technical teams to deliver tailored solutions
• Represent PrimeXM at industry events, conferences, and networking opportunities

Requirements

• 3+ years of experience in sales or business development within fintech
• Experience working with international markets and institutional clients
• Knowledge of bridges, APIs, FIX protocol, and trading platforms
• Self-driven, results-oriented, and strong negotiation skills
• Fluent English (spoken and written)
• Ability to manage the full sales cycle from lead generation to deal closing

Nice to have

• Experience in forex, brokerage, or financial services sales
• Understanding of liquidity aggregation and trading infrastructure
• Additional language skills

What we offer

• Modern office with convenient highway access in Limassol
• Fitness equipment available in the office
• Complimentary fruits, cookies, tea & coffee in the office
• Visa support and relocation assistance
• Medical insurance
• 21 working days of paid vacation
• Paid sick leave – 5 days
• Company trips and events
• Career growth opportunities
• Support for professional development – training and workshops available in the future

If this sounds like you – send your CV and a brief summary of your experience to careers@primexm.com

We are seeking a highly motivated and technically skilled Application Support Engineer to become a subject matter expert on our market-leading XCore platform. In this critical, client-facing role, you will focus on providing post-implementation technical support, ensuring the ongoing stability and performance of our clients’ live trading environments. You will be the primary technical escalation point for resolving complex issues, managing configuration changes, and maintaining the health of our mission-critical trading infrastructure.

This is a fully remote role.

Responsibilities

• Advanced Troubleshooting: Investigate, diagnose, and resolve complex application issues related to trade execution, latency, pricing, and connectivity. This includes in-depth log analysis and replication of reported problems.
• Technical Consultation & Guidance: Act as a technical advisor to clients. Help them gain a deep understanding of their XCore setup and provide expert recommendations on configuration and best practices to optimize performance and resolve issues.
• Technical Expertise: Develop a masterful understanding of the XCore platform’s architecture, features, and integration points with third-party systems, including MT4/MT5 platforms and FIX API connections.
• Collaboration: Work closely with our Development, QA, and Infrastructure teams to escalate and resolve deep-rooted product issues, providing detailed feedback to drive product improvements.
• Knowledge Sharing: Contribute to our internal and external knowledge base by creating detailed documentation, advanced troubleshooting guides, and best-practice articles.
• System Monitoring: Proactively monitor the health and performance of client environments to identify and address potential issues before they impact trading operations.

Requirements

• 3+ years of experience in a technical support, application support, or similar role, preferably within the FinTech, Forex, or financial services industry.
• Exceptional analytical and problem-solving skills, with a passion for deep investigation and resolving complex technical puzzles.
• Excellent communication and interpersonal skills, with the ability to act as a consultant and advisor to technical clients.
• Ability to work effectively under pressure in a fast-paced, 24/5 market environment.
• Basic understanding of SQL and the ability to connect to a database to run queries.

Expected skills

• A background in the FinTech or Forex sector (e.g., brokerage support, platform administration, dealing) is a major plus.
• Knowledge of networking fundamentals (TCP/IP) and operating systems (Windows/Linux) will be considered an advantage.
• Familiarity with the FIX protocol is an advantage.

Terms

• Competitive salary
• Fully remote role
• Career and development opportunities

If this sounds like you – send your CV and a brief summary of your experience to careers@primexm.com